OUR MULTI-YEAR ACCESSIBILITY PLAN

As part of Callon Dietz’s commitment to accessibility, this multi-year Accessibility Plan has been developed outlining the company’s strategy and the actions that have, and will be, implemented to prevent and remove barriers from its workplace, and to improve opportunities for persons with disabilities. This multi-year Accessibility Plan outlines the steps we are taking to meet our requirements under the Accessibilities for Ontarians with Disabilities Act (AODA) and focuses on our initiatives in respect of the AODA’s Accessibility Standards in making Ontario an accessible province for all Ontarians.

CUSTOMER SERVICE

We are committed to excellence in serving all customers including people with disabilities. We have complied with the AODA’s Customer Service Standard with the following initiatives that are ongoing:

  

  • An accessibility policy was put in place so our employees and customers know what to expect.

  • Our staff are trained to serve customers of all abilities.

  • A written record of accessibility training provided by Callon Dietz is maintained.

  • Service animals and support persons are welcomed on all company premises.

  • Accessible ways for people to provide feedback on how we provide our goods and services to people with disabilities is available.

employment

In accordance with the AODA’s Employment Standards, Callon Dietz has implemented the following initiatives:

  

  • Ensure our employment processes for hiring, retention, and career development are accessible.

  • Document our processes for developing individual accommodation plans and return-to-work plans.

  • Provide individualized workplace emergency response information to employees who have a disability where Callon Dietz is aware of the need for accommodation.

INFORMATION AND COMMUNICATIONS

 

We provide accessible formats and communication supports for persons with disabilities upon request. We provide notice to the public of this availability and consult with the person making the request to determine the suitability of an accessible format or communication support.

 

It is currently a Callon Dietz web development requirement that all new web content be built to meet the World Wide Web Consortium Content Accessibility Guidelines (WCAG) 2.0 standard. We are committed to ensuring all our internet website and web content conforms with Level AA of the WCAG 2.0 by January 1, 2021 as required by the AODA’s Information and Communications Standard.

POLICIES AND TRAINING

 

Callon Dietz has and will continue to implement policies and initiatives in accordance with the AODA by taking the following steps:

 

  • Implementing policies outlining our commitment to accessibility.

  • Providing training to our employees on accessibility and human rights legislation, as it pertains to people with disabilities. 

ACCESSIBILITY PLAN REVIEW

 

This multi-year Accessibility Plan will be reviewed and updated at least once every five (5) years. The current Accessibility Plan will be reviewed, and updated as appropriate, no later than January 1, 2026.

 

feeDBACK

 

We will continue to ensure that our process for receiving and responding to feedback is accessible to persons with disabilities and will respond to feedback promptly.

 

We submitted our accessibility compliance report confirming compliance with our accessibility obligations as of April 15, 2021. For more information on this Accessibility Plan, please contact us at:

 

519-673-0220

hr@callondietz.com

 

Unit 1 – 41 Adelaide Street N.

London, Ontario

N6B 3P4

 

Upon request, a copy of this Accessibility Plan will be provided in an accessible format free of charge.